CPS Energy’s offices, customer service centers, and the call center will be closed on Tuesday, December 31, 2024 and Wednesday, January 1, 2025 in observance of New Years. Offices will reopen on Thursday, January 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
Stakeholder Engagement
2023 Section
2022 Section
- Video: State of Infrastructure Luncheon - September 9, 2022
- Video: Suburban Cities Summit May 20, 2022
- Video: Suburban Cities Summit October 28, 2022
- An assessment and benchmarking of STEP was conducted by The Brattle Group during February 2022. Learn about the findings here.