CPS Energy’s offices, customer service centers, and the call center will be closed on Tuesday, December 31, 2024 and Wednesday, January 1, 2025 in observance of New Years. Offices will reopen on Thursday, January 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
As we look ahead to the needs and opportunities of the future, CPS Energy is planning to ensure our organization empowers our community for generations.
The initial draft of our Horizon 2050 Strategic Framework defines our commitment to serving you for years to come.
Our Vision
Our Mission
External Goals
Internal Goals
