CPS Energy’s offices, customer service centers, and the call center will be closed on Tuesday, December 31, 2024 and Wednesday, January 1, 2025 in observance of New Years. Offices will reopen on Thursday, January 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
Overall Safety
Make safety your priority
We all want our homes to be a place of safety and security for our loved ones. While electricity and natural gas safely power our homes and businesses, there are risks associated with each if they are mishandled. Check out the Safety Links below to improve safety around your home or job site. You can also use our safety guide to double-check areas of your home that are vulnerable to electrical and natural gas hazards.
We also offer valuable online and in-person training resources unique to contractors, first responders, teachers and students, and other organizations interested. To request a free safety presentation, contact Public Safety & Education at (210) 353-3939 or [email protected]
Helpful Links:
Remember, in the case of an electric or natural gas emergency, call 911. Then, immediately contact CPS Energy at (210) 353-HELP (4357).
