CPS Energy’s offices, customer service centers, and the call center will be closed on Tuesday, December 31, 2024 and Wednesday, January 1, 2025 in observance of New Years. Offices will reopen on Thursday, January 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
All Night Security Lights (ANSL) Request
CPS Energy has now transitioned to LEDs as the new lighting standard for all roadway, highway and All Night Security Lights (ANSL). To request a new ANSL complete our online form below.
CPS Energy maintains streetlights throughout the Greater San Antonio area and will repair damage to existing street lights to include bulb replacement or light/pole damages. Click here to report and submit a street light or ANSL outage or repair.
No more than 5 ANSLs will be allowed per property, except for requests in residential developments with private streets. Customers requesting more than 5 ANSLs must hire an engineer/electrician to design, furnish, and install their lighting- system behind a CPS Energy metered service point.