System Maintenance: Starting on Saturday, December 13 , from 8 PM to Sunday, December 14 , at 10 AM, we will be performing maintenance on our systems. During this time, Manage My Account, all other web portals, customer alert notifications, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
A portable generator can be an ideal secondary source of power––especially during power failures. But it can be dangerous if it’s not used appropriately. Before operating a generator, read the manual, make sure you understand it, and call a professional if you have any doubts.
Here are some safety tips:
- Generators should be placed at least 25 feet from a home or building
- Never use a generator in an enclosed space
- Make sure your generator is properly grounded
- Generators should not be connected directly to household wiring except by a qualified electrician.
- Use only 3-prong extension cords with appropriate watts or amps ratings
- Never overload your generator
- Connect using a ground fault circuit interrupter (GFCI), and
- Turn off all appliances powered by the generator before shutting it down
Some dangers associated with generators include:
- Shocks and electrocution
- Carbon monoxide poisoning
- Fires caused by unsafe fuel handling, and
- Noise and vibration hazards