CPS Energy’s offices and customer service centers will be closed on Wednesday, December 24, and Thursday, December 25, 2025, in observance of Christmas. We will reopen on Friday, December 26, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Service Applications
Renovation Project Requests
For projects requiring service infrastructure relocation, removal, and/or new service: Call 210-353-4050.
For projects requiring your service(s) to be temporarily turned off while you perform work: Call 210-353-4975 or email us at [email protected]
Helpful Links