System Maintenance: On Monday, September 15, 2025, from 8:00 PM to 9:00 PM, visibility to our Storm Center Map, notification updates, and preferences will not be available. You may report an outage online or by calling (210) 353-4357.
Customer Service Centers - Appointments and Wait Times
Customer Service Centers Hours: Monday – Friday, 7:45 AM – 5:00 PM, except holidays.
Hours of Operation:
- Monday – Friday, 7:45AM – 5:00PM, except holidays
- CLOSED: Saturday & Sunday
Estimated wait times are refreshed every five (5) minutes.
Bypass the lines and take care of all of your billing and account needs from the comfort of your home with Manage My Account.
Hours: Monday - Friday, 7:45 AM - 5:00 PM
This CPS Energy location is closed.
Hours: Monday - Friday, 7:45 AM - 5:00 PM
This CPS Energy location is closed.
Hours: Monday - Friday, 7:45 AM - 5:00 PM
This CPS Energy location is closed.
Hours: Monday - Friday, 7:45 AM - 5:00 PM
This CPS Energy location is closed.
