CPS Energy’s offices, customer service centers, and the call center will be closed on Tuesday, December 31, 2024 and Wednesday, January 1, 2025 in observance of New Years. Offices will reopen on Thursday, January 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
Request a Meter Can
Meter Cans are requested through your project’s assigned designer. If you don’t have an existing project please see below.
For New Construction:
Please apply for a new service through our Construction & Renovation Web Portal.
For Existing Service Locations:
For projects requiring a new or replacement meter can please call CPS Energy’s Customer Design and Delivery Department at 210-353-4050. CPS Energy will assign a designer to your project and they will contact you to discuss your project. Your Designer will discuss what is required based on your project needs and the standard durations for design and construction, then request any necessary documents from you.
If your project is an Electric Remodel with existing power and your service(s) requires to be temporarily turned off while you perform work, contact CPS Energy’s Remodel Department at 210-353-4975 or [email protected].
