System Maintenance: On Tuesday, October 7, 2025, from 5 AM to 6 AM, the Outage Map, Reporting an Outage, and customer notifications are currently down for maintenance. To report an outage, please call (210) 353-4357.
Smart Meter Opt-Out Form (Electronic)
Smart Meter Opt-Out Program Enrollment
Under CPS Energy’s Smart Meter Opt-Out Program, single family residential customers are provided the option to exchange a smart meter with a meter that requires a field visit. To be considered for enrollment in the Smart Meter Opt-Out Program, please complete the form below.
For questions about opting out, please email: [email protected] or call 210-353-4264.