CPS Energy’s offices, customer service centers, and the call center will be closed on Tuesday, December 31, 2024 and Wednesday, January 1, 2025 in observance of New Years. Offices will reopen on Thursday, January 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
Working With Electrical Equipment
When you’re working on electrical systems or equipment, we want you to put your safety first. Here are a few guidelines.
- Use the right tools for the job
- Flip the breaker––isolate or de-energize equipment via the breaker panel
- Identify the electric shock hazards and other dangers that may be present
- Test every circuit and every conductor with a meter or current tester before starting to work
- Use personal protective equipment - it's your last line of defense in case something goes wrong
- Ask yourself, "Do I have the skills, knowledge, tools and experience to do this work safely?" If the answer is no, contact a qualified Electrician.
For additional information, call us at (210) 353-2970.
