System Maintenance: Starting on Saturday, April 26, 2025 from 8 PM to Sunday, April 27, 2025 at 5 AM, we will be performing maintenance on our systems. During this time, Manage My Account, all other web portals, customer alert notifications, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
Working With Electrical Equipment
When you’re working on electrical systems or equipment, we want you to put your safety first. Here are a few guidelines.
- Use the right tools for the job
- Flip the breaker––isolate or de-energize equipment via the breaker panel
- Identify the electric shock hazards and other dangers that may be present
- Test every circuit and every conductor with a meter or current tester before starting to work
- Use personal protective equipment - it's your last line of defense in case something goes wrong
- Ask yourself, "Do I have the skills, knowledge, tools and experience to do this work safely?" If the answer is no, contact a qualified Electrician.
For additional information, call us at (210) 353-2970.
