CPS Energy’s offices and customer service centers will be closed on Wednesday, December 24, and Thursday, December 25, 2025, in observance of Christmas. We will reopen on Friday, December 26, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Customer Service Form
Residential Billing Issues
CPS Energy offers you a variety of online account services. Your online account provides a convenient way for you to view and/or pay your utility bill; start, stop, and/or transfer service; make payment plans and update your account information. Sign up for Manage My Account.
