CPS Energy’s offices and customer service centers will be closed on Wednesday, December 24, and Thursday, December 25, 2025, in observance of Christmas. We will reopen on Friday, December 26, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
The 6 steps in our
interconnection process:
Let's define the 6 steps in our large load interconnection process
For more details on the interconnection steps, see process definitions below - or send an email to: B&[email protected]
Ready to launch a new large load project?
This form requires detailed information about your site, anticipated load, specific power needs, construction requirements, and requested project timelines.
Our commitment to continuous improvement
CPS Energy is dedicated to delivering a more streamlined, transparent, and customer-centric interconnection experience. These initiatives align with our long-term strategy outlined in the Horizon 2050 framework, ensuring that we remain well-positioned to support the evolving needs of our customers and the broader energy landscape in San Antonio.
We appreciate your partnership and look forward to working together to build a smarter, more resilient energy future!