CPS Energy’s offices and customer service centers will be closed on Wednesday, December 24, and Thursday, December 25, 2025, in observance of Christmas. We will reopen on Friday, December 26, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Rate Advisory Committee (RAC) - Questions & Answers
2 of 5
RATE DESIGN
- Objectives of rate design
- Rate design trends
- Industry case studies
- Cost model of providing service
1 of 5
GENERAL: CPS ENERGY & INDUSTRY
TOPICS:
- Business & operating model
- Financial objectives & outlook
- Rate benchmarking
- Energy efficiency & demand response
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RATE DESIGN
TOPICS:
- Objectives of rate design
- Rate design trends
- Industry case studies
- Cost model of providing service
3 of 5
GENERATION STRATEGY
TOPICS:
- Current fleet
- Objectives for the future
- FlexPOWER Bundle
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SOCIAL ISSUES
TOPICS:
- Affordability
- Customer assistance programs
- Equity
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CPS ENERGY RATES & ROADMAP
TOPICS:
- Overview of current rates
- Performance of current rates
- Optimizing rates
- Roadmap
