CPS Energy’s offices and customer service centers will be closed on Wednesday, December 24, and Thursday, December 25, 2025, in observance of Christmas. We will reopen on Friday, December 26, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
My Battery Rewards
My Battery Rewards
Enroll in My Battery Rewards
CPS Energy is excited to announce we will be offering our Battery Rewards Program year round. This program was developed to enhance grid resiliency by contributing to our efforts to reduce demand during critical events. Your support and participation can play a vital role in ensuring we maintain a stable power supply during grid emergencies.
This program is offered to residential customers who own and can deploy their Battery Energy Storage Systems. When necessary, CPS Energy will send notifications via email, phone call, and text requesting participants deploy their Systems to lessen the need for power on the grid. Customers who participate can earn a $10 bill credit per event.
For questions about the program or to unenroll, please email [email protected].